Team Building (Dream Team)
July 25th, 2008 by Alan Cowgill
While many of you are trying to be a one-man or one-woman show
– the owner, manager, rehabber, rent collector, bookkeeper,
plumber, electrician, and everything else for your business –
a much easier and more profitable way is to build a team.
You don’t need to know everything there is to know about
everything. If you are not an attorney, find a good real
estate attorney. If you really don’t like or understand
accounting, find a good accountant who specializes in real
estate.
It is truly worth the time and effort it takes to
have a team of experts to handle the variety of tasks
associated with running your business.
How is this more profitable? Well for the hours you spend
trying to learn what they already know, you could be out
making real estate deals and making money in your area of
expertise. I can call my accountant, pay a reasonable fee,
and quickly get the right answer. It is absolutely worth it.
What other people might you want on your team? Well how about
if I go back to the beginning of my business and see what team
members I added as the company evolved.
- Gurus
In the beginning I purchased a course from a real estate guru
and started learning about the business. This information was
the foundation of my business and I have spent hundreds of
hours learning from many of the great real estate gurus. I
learned early on that the key to this business was getting a
solid education.
- Other real estate investors
Once I decided this was something I wanted to try but was still
hesitant to just jump out there on my own, I joined the local
real estate investment association. Here I found a tremendous
amount of information and support from people in my city. And
a bunch of great friends.
- Contractors/handymen/sub-contractors
As I started getting properties it seemed like each had their
unique problems. Some had trees, shrubs, and junk that
needed to be removed while others had nice yards but bad roofs
and so forth. With each new house I added the names of
different types of workers. I’d evaluate the work and price of
each and choose to keep their numbers handy and add them to my
team or keep looking for someone better.
After awhile I was able to walk through a property and see
what needed to be repaired or replaced and I would immediately
have someone in mind who could do the work.
A couple of early lessons I learned that I want to share with
you can help you avoid some pain in this area.
First lesson, what was the skill level should I hire?
At first, ‘to save me money’, I hired the lowest level of
handyman. These are the workers that when you ask them what
type of rehab work they can do; plumbing, electrical, drywall,
carpentry, etc), they will answer “I can do it all”. These
are the guys are not licensed. You can spot them with their
old pickup truck with a DBA company name, if any name at all.
Now I guess I’m a slow learner . Took me a couple of years of
having material stolen, money stolen, jobs started and never
finished, poor workmanship, chasing contractors to get the
job finished, being overcharged, etc, etc, etc..
Now what you should do when you meet these folks, is run.
Do not hire them…
I finally learned to not hire these folks.
There are roughly 3 levels of contractors. 1st level I just
described, the 2nd level are skilled workers, they have some
folks working for them and were licensed. The 3rd level is
the contractors with the big ads in the yellow pages, big
crews and big trucks. The boss never gets dirty.
I learned that I should work with the 2nd level of contractors.
More competent and skilled than the 1st group. Cost more too
but the work gets done. Less expensive than group #3 that
has to pay for their big yellow pages ad.
2nd lesson…
In the early years, I’d hire one person to do demolition work,
another person to do drywall, someone to do carpentry work of
putting in cabinets and hang doors, another person to paint
the house. I was writing out a check to buy the carpet and
then hire someone else to lay carpet. No more…
Today, I use the Robyn Thompson, the Queen of Rehab,
philosophy of writing 7 checks per rehab. Checks are written
to electrician, plumber, roofer, landscaper, carpet company,
furnace company, and sub contractor.
I need to explain what the sub contractor does. He has a crew
of about 10 folks. He gets the trash out of the house along
with old sinks, drywall, carpentry work, interior and exterior
paint.
Hire higher skilled folks, pay more but the job is done right.
- Advertising
I have lots of people help me with advertising.
When I sponsored a Little League team, the youngsters became
my advertising team members when they wore their shirts with
my name and phone number on them.
I have a specific person at the newspaper that I ask for
because I’ve worked with them before and they know how I want
my ads to appear.
I have a sign company that I’ve used for years because when I
call them, they know what I liked about the last order.
- Private Lenders
Now, at this stage of my business I have lenders on my team
who have helped me launch my business to an amazing level.
- Attorney, Accountant, Insurance
Of course, I have a great accountant and insurance person.
I have a number of attorneys. I focus on their specialty.
One for evictions, one for closings and a bank of
attorneys on retainer for other stuff.
- Office staff
Over the years my company has grown from a file box in my
two-bedroom apartment to an office with people to answer the
phones, update my web site, schedule my appointments, and
take care of many of the parts of the business that I am now
too busy to do.
1st position I hired was someone to pay the bills and handle
the filing. They came into my home on Saturday mornings and
spent 3-4 hours working. Then I got my 1st 600 sq. ft.
office and they would work 30 hours per week. Then, in time,
went to 40 hour a week job.
2nd position I hired was someone to get tenant/buyers into my
empties. They would stage the property with applications,
take the phone calls and work with the folks to get them into
the property to look at it. I use lock boxes with keys inside
so we don’t physically show the unit. The tenant/buyers let
themselves in the unit. Once we ran credit and they qualified,
I would have them go to the office and the office clerk would
work with them to sign the paperwork, change over utilities
and give them the keys.
- Staying in Control
To manage your business, you need to do a couple of key
things early on. 1st you need to set up systems.
As an example, I setup a the day of the week I want all bills
paid. What day of the month we invoice tenants. If the
tenants don’t pay, what are the steps to evict and timing.
These are the start of my systems. Start documenting every
step to take chaos out of your business. Then hand these
systems off to other folks to run for you and build your team.
The 2nd part of staying in control is getting key reports
from your office folks.
I have a number of reports that I get on the 1st day of the
month. One is an updated property listing showing what we
own. We buy and sell houses every month and as things change
I want to make sure I have clean data.
Another is a rent increase schedule so I can make sure I raise
rent if it’s time.
I also get a report on monthly cash flow.
All these key reports will help you stay in tune with what is
happening in your business and your team.
In Summary…
I consider all these people as part of my dream team. I take
care to keep these relationships strong. A strong team helps
me keep a strong and growing business. Start building your
team!
Important Tip
No man is an island.
Alan Cowgill is a speaker, author, and real estate entrepreneur. Alan has bought or sold over 200 investment properties. His step-by-step system “Private Lending Made Easy” teaches others to find private lenders. Contact Alan at 937-390-0816 or 866-831-3540. For a FREE audio go to www.PrivateLendingMadeEasy.com
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